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How Our Preorder Store works

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We are a little different to most small businesses so find out how work:

Poole and pheasant is a small clothing company run from my little Norfolk study, unfortunately I don’t have lots of space to store a lot of items so I work on a preorder basis with an exceptional team to have a really quick turnaround.


How our website works;

We have an small in house section with a few pieces we have ready to go and shipped the next day and then we have a preorder basis.

Every 2 weeks Monday - Saturday I will open up the preorder store which will then close on the Friday midnight allowing me to place the order with our manufacturer over the weekend, the pieces are then directly shipped to our local embroider sew crafty_norfolk_ltd the next day and embroidered within a few days, I will then pick up the pieces and ship them out to you the same day!

The whole turn around time is around 1-2 weeks including shipping to you from the closing date, however we are normally in the 1 week bracket. 

In an ideal world I would love to financially be able have the pieces in house to ship out straight away however with the limited space this isn’t possible but using the preorder scheme means you have the opportunity to purchase our pieces in a wider variety of colours and we can open the market to offering many more sizes.

We hope you can understand this little change in the business and how we must diversify! If you have any questions our messages are always open.

Best Wishes Poole and Pheasant

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