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Shipping & Returns

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SHIPPING POLICY

*All orders placed before 5pm will be shipped the next day via Royal Mail 2nd Class.

*Once the items have been shipped please allow 2-3 working days for your items to arrive.

RETURN AND REFUND POLICY

We always want you to have the best shopping experience with us and to be satisfied with your purchase.

 

*We will except any returns within 14 days of the purchase date. We would ask for images to be provided if necessary and returns will be down to our discretion.

*If applicable we will happily exchange any items 

*For refunds we will always offer and exchange first and refund if found necessary

*All returns are at the buyers expense

*If returning an item please email: pooleandpheasant@gmail.com first and return with printed exchange form. Items musty have original label on.